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Official Southeastern University resources
Financial Aid & Billing
Registration & Records
Student Services
Each student assigned two advisors: faculty advisor (course selection, career advice, mentorship) and staff advisor (general advice, major selection, degree audit, graduation readiness). Advising hold requires meeting with faculty advisor before registering. Contact advising@seu.edu to find assigned advisor name and email.
Campus housing available; 4-year residency requirement for traditional undergraduate students. Multiple residence halls (Aventura, Bauer, Bethany, Destino, Esperanza, Valencia, South Pointe, Buena Vida, Buttercup). Housing application required for all traditional undergrads (via MyPortal/JICS). No public phone number found for Student Housing Office.
Key Policy Pages
Hold Policy
Hold blocks: registration, transcripts, diploma Hold threshold notes: No specific dollar hold thresholds are published publicly on the SEU website. Policy (from catalog): 'Failure to make satisfactory financial arrangements can result in the delay of graduation, denial of registration privileges, removal from classes, withholding of transcripts, and/or referral to a collection agency.' All unauthorized balances not covered by financial aid are due 30 days prior to the first day of class. Past-due balances must be paid in full before registering for a future semester. Financial clearance ('Fire Ready') is required before registration can be guaranteed each semester. Students whose balances are not resolved may incur finance charges and/or a financial hold. Source: catalog.seu.edu/policies/financial-policies Late fee recurring: No Collections fee: Liable for all reasonable collection costs, attorney fees, and other collection charges Collections notes: Unresolved balances after the last day of attendance are considered delinquent and sent to the SEU Collections Office. If the Collections Office cannot resolve the issue, the account may be reported to one or more national credit bureaus. Students whose accounts are referred to an external collection agency are liable for all reasonable collection costs, including attorney fees and other charges necessary for collection. Source: catalog.seu.edu/policies/financial-policies Payment plan enrollment fee: $70 FRA required: Yes FRA notes: SEU calls this 'Financial Clearance' as part of 'Fire Ready.' All students must obtain financial clearance before guaranteed class registration (and housing). Students are financially clear when anticipated costs are covered by approved financial aid and/or an approved payment plan. Not obtaining clearance may result in student ID card deactivation, withdrawal from classes, and removal from campus housing. Billing cycle: Per semester (Fall/Spring); balance due 30 days prior to first day of class; summer school due first day of classes; online/partner site due first class session of each cohort term Refund schedule: 16-week classes: 100% until add/drop deadline (typically week 1); then -25% per week thereafter: - After add/drop through end of 2nd full week: 75% - After 2nd through 3rd full week: 50% - After 3rd through 4th full week: 25% - After 4th full week: No refund 8-week classes (Session A): 100% through Day 3; then: - Days 4-6: 75%; Days 7-9: 50%; Days 10-13: 25%; After Day 13: No refund 8-week classes (Session B): 100% through Day 3; After Day 3: No refund Fees (general, technology, student): not refundable after add/drop (16-week) or after Day 3 (8-week). Meal plan: prorated weekly refund only with withdrawal or approved dietary exemption. Room: no refund after add/drop except withdrawal, severe illness, or incapacity. Payment plan enrollment fee: non-refundable. Credit balances refunded within 14 days of aid posting date. Student may elect direct deposit. Source: catalog.seu.edu/policies/financial-policies Non-attendance policy: Students must drop course(s) by the published add/drop date to avoid financial liability if they decide not to attend. Stopping attendance without formally withdrawing is an unofficial withdrawal. Source: catalog.seu.edu/policies/financial-policies
This page is not affiliated with Southeastern University. Contact information is sourced from public institutional websites and verified as of July 2026.
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Southeastern University student account questions
What is Financial Clearance at Southeastern University, and what happens if I don't complete it?
Financial clearance ('Fire Ready') is required before SEU can guarantee your class registration and housing each semester. You are considered financially clear when your anticipated costs are fully covered by approved financial aid (scholarships, grants, loans) and/or an approved payment plan. If you do not obtain financial clearance before the semester begins, SEU may deactivate your student ID card, withdraw you from your classes, and remove you from campus housing. Contact Student Financial Services at sfs@seu.edu or 800.500.8760 (Mon–Fri, 9 a.m.–4 p.m.) to make arrangements.
What happens if I have an unpaid balance at Southeastern University?
Students with unpaid balances at SEU may incur finance charges and/or a financial hold that prevents future course registration. All unauthorized balances not covered by financial aid are due 30 days prior to the first day of class, and past-due balances must be paid in full before you can register for a future semester. Failure to make satisfactory financial arrangements can result in delay of graduation, denial of registration, removal from classes, withholding of transcripts, and/or referral to collections. Unresolved balances after the last day of attendance are sent to the SEU Collections Office and may be reported to national credit bureaus. Contact the Cashier's Office at cashier@seu.edu or Student Financial Services at sfs@seu.edu or 800.500.8760.
What is SEU's refund policy if I withdraw from a full-semester (16-week) class?
For 16-week classes, you receive a 100% tuition refund if you drop during the add/drop period (typically the first week). After that, refunds decrease by 25% each week: 75% after add/drop through the 2nd full week; 50% after the 2nd through 3rd full week; 25% after the 3rd through 4th full week; and no refund after the 4th full week. General fees (technology, student fees) are not refundable after add/drop. If you decide not to attend a class, you must formally drop it by the published add/drop deadline — stopping attendance without dropping does not constitute an official withdrawal.
Where can I check my account balance and make a payment at SEU?
Log in to MyPortal (JICS) at jics.seu.edu using your SEU Single Sign-On credentials, then click the 'Student Finances' tab and navigate to 'Nelnet Student Financial Information.' Here you can view your total balance, review transaction details, make one-time payments, and enroll in the interest-free payment plan. For billing questions, contact the Cashier's Office at cashier@seu.edu (open Mon/Wed/Fri 9–11 a.m. and 1–3 p.m.) or Student Financial Services at sfs@seu.edu or 800.500.8760 (Mon–Fri, 9 a.m.–4 p.m.).
Policy information sourced from public Southeastern University pages. This page is not affiliated with Southeastern University.
Common questions about Email Cheat Code at Southeastern University
Does Email Cheat Code work with Southeastern University email?
Yes. Southeastern University uses Google Workspace (Gmail) for student email. Email Cheat Code connects to your @seu.edu account with read-only access and sends you SMS alerts when critical emails arrive - financial aid deadlines, registration holds, bursar notices, and academic notifications.
What emails does Email Cheat Code monitor at Southeastern University?
We monitor your Southeastern University inbox for the emails that actually matter - financial aid deadlines, FAFSA verification requests, registration holds, tuition payment reminders, academic standing notices, and advisor communications. Newsletters, club emails, and campus-wide blasts are filtered out. You only get a text when something needs your attention.
Is my Southeastern University email account safe with Email Cheat Code?
Yes. We connect through your provider's official OAuth sign-in - the same process you'd use to connect any trusted app. We can only read your emails, never send, delete, or modify them.
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